Relationship between quality management practices and competitive performance - Japanese quality award perspective

 http://repository.vnu.edu.vn/handle/VNU_123/13460

This paper presents the results of an empirical study on the relationship between quality management practices and competitive performance based on our framework to analyze the evaluation criteria for the Japanese Quality Award. Path analysis technique is applied to test the proposed framework using data gathered from 163 manufacturing plants, and the result indicates that the data fit well with the JQA model.


Title: Relationship between quality management practices and competitive performance - Japanese quality award perspective
Authors: Phan, Chí Anh
Matsui, Yoshiki
Keywords: The Journal of Japanese Operations Management and Strategy;Quality management practices
Issue Date: 2011
Publisher: ĐHKT
Abstract: This paper presents the results of an empirical study on the relationship between quality management practices and competitive performance based on our framework to analyze the evaluation criteria for the Japanese Quality Award. Path analysis technique is applied to test the proposed framework using data gathered from 163 manufacturing plants, and the result indicates that the data fit well with the JQA model.
URI: http://repository.vnu.edu.vn/handle/VNU_123/13460
Appears in Collections:Bài đăng tạp chí (LIC)

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